Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Surely a firmware update can sort this. After reading the recent review on What-Hifi I contacted Amazon for a return. Page 25: Troubleshooting The system does not turn off even repairs. Re: HT-RT5 low volume problems Sony support asked me to perform a reset & other checks but still not very loud through sky. Check the setting of “HDMI>” – “TVSTB” (page 18). Low volume on Sky+ only? Professional Products & SolutionsContact UsCompany InfoSite Map, Terms and conditions of website usePrivacy policy. It's from my laptop, card is a GTX 980m HDMI into the HT5 then through to my projector. Can you please ensure 'Night' mode is switched OFF? Can you wxplain more, what do you mean by 'now I understand why it happens' I still have no idea how to fix this problem . I'll give a two weeks then return the unit to Amazon. Same problem here. Volume via Bluetooth is fine and when at max is significantly higher than output via HDMI or optical. Up until yesterday all was working well, using my tv remote as my sound control with my HT-RT5. Have you tried E4 or Film4HD? Would be great if you could share the response from Sony when you eventually get one. Recently purchased, when connected via either optical or hdmi arc, the volume is just too low even when at max. Volume via Bluetooth is fine and when at max is significantly higher than output via HDMI or optical. Volume via Bluetooth is fine and when at max is significantly higher than output via HDMI or optical. Page 1 Home Theatre System Operating Instructions HT-RT5...; Page 2 EU directives. Can you please ensure 'Night' mode is switched OFF? I'm waiting for Sony to get back in touch with me but been 2 days so far with no feedback yet. Have you tried E4 or Film4HD? It's definitely my sound bar as through a home cinema amp setup it is nice and loud. Any tips on how to resolve? Recently purchased, when connected via either optical or hdmi arc, the volume is just too low even when at max. Volume via Bluetooth is fine and when at max is significantly higher than output via HDMI or optical. Everything else is nice and loud. I see a couple of other threads reporting the same problem, typically in the US. Any tips on how to resolve? if I was you I would phone them and log a call as well as from their impression they hadn't heard of this issue before! Turned the tv back on later and found that the tv remote will no longer operate the soundbar. Sony tv 65SD85/HT-RT5 problem??? HT-RT5 low volume problems Recently purchased, when connected via either optical or hdmi arc, the volume is just too low even when at max. Latest firmware applied. Sounds like you are having the same problem as me although only the Sky HD box has low volume. Find helpful customer reviews and review ratings for Sony HT-RT5 Soundbar with 2 Wireless Rear Speakers (550 W, S-Master HX, Clear Audio Plus, Dolby TrueHD, DTS-HD, Bluetooth, Wi-Fi and NFC) at Amazon.com. Read honest and unbiased product reviews from our users. Would be great if you could share the response from Sony when you eventually get one. Low volume on Sky+ only? Recently purchased, when connected via either optical or hdmi arc, the volume is just too low even when at max. Despite Sony’s intentions, the HT-RT5’s thin, hard sound isn’t exciting or engaging, and those rear speakers fail to deliver on the promise of true surround sound. There's a thread on the USA forum about HDMI low volume. my low volume is for any source via HDMI or optical. If I use the laptop spdif to optical, the sound is twice as loud. Sony Support Sound Bars & Home Theater Systems HT-RT5 5.1ch Home Cinema System with Wi-Fi/Bluetooth® technology / Included components may vary by country or region of purchase: RMT-AH111J , RMT-AH111B , RMT-AH111E , RMT-AH111U , SA-RT5 , SA-SLRT5 , SA-SRRT5 , SA-WRT5 Mine is fine now that I understand why it happens. I have tried every setting, bravia sync,optical, HDMI leads etc, and still no joy. Latest firmware applied. This is a very quick review off my Sony HT-RT5 5.1 wireless sound bar, wireless speakers and bass. Turned the tv back on later and found that the tv remote will no longer operate the soundbar. Still waiting for Sony to respond to me. Sony support asked me to perform a reset & other checks but still not very loud through sky. if I was you I would phone them and log a call as well as from their impression they hadn't heard of this issue before! After reading the recent review on What-Hifi I contacted Amazon for a return. Surely a firmware update required? Recently purchased, when connected via either optical or hdmi arc, the volume is just too low even when at max. Професійні вироби & рішенняКонтактна інформація, Умови використання веб-сайтуПолітика конфіденційності. Latest firmware applied. I'll give a two weeks then return the unit to Amazon. Latest firmware applied. Strange it is fine on Bluetooth but lacks any grunt with the other inputs. Volume via Bluetooth is fine and when at max is significantly higher than output via HDMI or optical. Surely a firmware update can sort this. I have tried every setting, bravia sync,optical, HDMI leads etc, … Surely a firmware update required? Even connecting to the tv and then playing through the sound bar it isn't loud when turning to max. When will this issue be resolved? It's from my laptop, card is a GTX 980m HDMI into the HT5 then through to my projector. Re: HT-RT5 low volume problems Sony support asked me to perform a reset & other checks but still not very loud through sky. Any tips on how to resolve? I asked Sony on Twitter but they keep pointing me to customer support. Latest firmware applied. I see a couple of other threads reporting the same problem, typically in the US. It has been suggested that you increase the volume on the individual device itself and then control the volume via the HT-RT5. What problems are you having? They have scalar ex to their senior support guys. Any tips on how to resolve? Turned the tv back on later and found that the tv remote will no longer operate the soundbar. Volume via Bluetooth is fine and when at max is significantly higher than output via HDMI or optical. Can you wxplain more, what do you mean by 'now I understand why it happens' I still have no idea how to fix this problem . Sony Support Sound Bar'lar ve Ev Sinema Sistemleri HT-RT5 Birlikte verilen bileşenler satın alınan ülkeye veya bölgeye göre değişiklik gösterebilir: RMT-AH111J , RMT-AH111B , RMT-AH111E , RMT-AH111U , SA-RT5 , SA-SLRT5 , SA-SRRT5 , SA-WRT5 Same problem here. Even connecting to the tv and then playing through the … Sounds like you are having the same problem as me although only the Sky HD box has low volume. they said that blu Ray sound would be better, which is obvious, but that doesn't explain why sky HD is louder rough the TV speakers than the soundbar so shot that logic down. Latest firmware applied. They also make the HT-RT5 a clunky system; you might as well opt for a full 5.1 speaker package if you have enough space for … Recently purchased, when connected via either optical or hdmi arc, the volume is just too low even when at max. Volume via Bluetooth is fine and when at max is significantly higher than output via HDMI or optical. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. topic Sony tv 65SD85/HT-RT5 problem??? The reviews on Amazon are starting to appear with other people with this same problem. they said that blu Ray sound would be better, which is obvious, but that doesn't explain why sky HD is louder rough the TV speakers than the soundbar so shot that logic down. What problems are you having? in Android TV. Recently purchased, when connected via either optical or hdmi arc, the volume is just too low even when at max. Still waiting for Sony to respond to me. I know when the soundbar is on max for a blu Ray it's stupidly loud but turning the sky volume up is loud but not loud enough you can't talk to someone. my low volume is for any source via HDMI or optical. They have scalar ex to their senior support guys. Re: HT-RT5 low volume problems I purchased my HT-RT5 yesterday, only to find the same issues as everyone else one I had setup, but....appear to have fixed the issues: HDMI - for me the issue seems to be mostly around using the ARC HDMI port in my Sony Bravia KDL … I know when the soundbar is on max for a blu Ray it's stupidly loud but turning the sky volume up is loud but not loud enough you can't talk to someone. Up until yesterday all was working well, using my tv remote as my sound control with my HT-RT5. There is no fix, maybe a firmware update will help in the future but who knows. Everything else is nice and loud. I'm waiting for Sony to get back in touch with me but been 2 days so far with no feedback yet. My problem exists on both SKY+HD and LG bluray player. My problem exists on both SKY+HD and LG bluray player. HT-RT5 low volume problems Recently purchased, when connected via either optical or hdmi arc, the volume is just too low even when at max. Sony Support Sound Bars & Home Theater Systems HT-RT5 5.1ch Home Theater System with Wi-Fi/Bluetooth® technology / Included components may vary by country or region of purchase: RMT-AH111J , RMT-AH111B , RMT-AH111E , RMT-AH111U , SA-RT5 , SA-SLRT5 , SA-SRRT5 , SA-WRT5 If you have any question or problem concerning your system, please consult your nearest Sony dealer. Buy Sony HT-RT5 Soundbar with 2 Wireless Rear Speakers (550 W, S-Master HX, Clear Audio Plus, Dolby TrueHD, DTS-HD, Bluetooth, Wi-Fi and NFC): Sound Bars - Amazon.com FREE DELIVERY possible on eligible purchases Mine is fine now that I understand why it happens. This unit was a UK one. Latest firmware applied. Latest firmware applied. Latest firmware applied. Through the HDMI connection it's not that loud. If the volume is set to low volume on the SKY HD box, it will also output low volume from HDMI and Optical outputs….hence it gives the effect that sound bar volume output is low, even when set to maximum. Through the HDMI connection it's not that loud. When will this issue be resolved? HT-RT5 low volume problems Recently purchased, when connected via either optical or hdmi arc, the volume is just too low even when at max. Any tips on how to resolve? There is no fix, maybe a firmware update will help in the future but who knows. The reviews on Amazon are starting to appear with other people with this same problem. Should any problem persist, when the TV is turned off. consult your nearest Sony dealer. If I use the laptop spdif to optical, the sound is twice as loud. Even connecting to the tv and then playing through the sound bar it isn't loud when turning to max. I asked Sony on Twitter but they keep pointing me to customer support. Real shame! Strange it is fine on Bluetooth but lacks any grunt with the other inputs. Up until yesterday all was working well, using my tv remote as my sound control with my HT-RT5. This product has been manufactured by To reduce the risk of fire, do not cover the or on behalf of Sony Corporation, 1-7-1 ventilation opening of the appliance with Konan Minato-ku Tokyo, 108-0075 Japan. Duvara monte edilebilen bu sound bar ile yer kazanırken ses deneyimini zirveye taşıyın. This unit was a UK one. Even connecting to the tv and then playing through the … Sony support asked me to perform a reset & other checks but still not very loud through sky. There's a thread on the USA forum about HDMI low volume. It's definitely my sound bar as through a home cinema amp setup it is nice and loud. Any tips on how to resolve? Volume via Bluetooth is fine and when at max is significantly higher than output via HDMI or optical. newspapers, tablecloths, curtains, etc. Real shame! I have tried every setting, bravia sync,optical, HDMI leads etc, and still no joy. Yüksek Çözünürlüklü Ses özellikli HT-NT5 Wi-Fi® sound bar sayesinde daha net sesle TV izleyin ve müzik dinleyin.