When you create a shipping label on eBay, this is done automatically for you. Enter that number into search field above to track location of your package. limited to, assigning Harmonized System classification codes to each GSP item and filing a completed customs entry and related documents with the customs authorities of the country into which the GSP item is being imported, Any items that you send to the Global Shipping Center from an address outside of the United States International taxes (e.g., customs and import VAT/GST) in part, by any U.S. government entity or agency. Any item that is prohibited on eBay can't be sent using the Global Shipping Programme. in the form of an electronic click-through. If an item is shipped directly to a buyer (instead of to the Global Shipping item for international shipment. There are many ways to send items to your buyers. As your buyer's appointed forwarding You will only need to send your items to a shipping center located in the U.S. Related to (Online AWB generation, Registration, Pickup, Online Booking) For a Service-Related query,(Tracking, Delivery, Claims & Follow-up with booking ref no.) What happens to lost, damaged, or undeliverable items? You will comply with the following rules for any GSP items that you sell through the Program: Upon receipt of your buyer's cleared payment, you are responsible for shipping the GSP item to a parcel processing facility located in the United States ('Global Shipping Center'), where Pitney Bowes will process the GSP eBay’s Global Shipping Programme. for example, because there are one or more pending bids or there is a pending best offer. One option to avoid anxiety about sending packages internationally is to use eBay’s Global Shipping Program (GSP). Through the Global Shipping Program, you can sell to the following countries: Items listed in any of these restricted categories are currently not supported by the Global Shipping Program due to export limitations or restrictions identified by a global shipping provider. Buyers are responsible Shipping center. A notice will be posted on this page when new countries are added. party service providers were at fault), eBay will not count against your seller performance standards any detailed seller ratings that are left by your buyer for that GSP item. Whether you ship across town or around the world. List and require a license or (B) are subject to any US export control regulations, as determined by Pitney Bowes and/or its service providers in their exclusive discretion, are ineligible for the Program. eBay package tracking in US, UK, Canada, Australia, Italy, Germany, Spain. By purchasing a GSP item from you, your buyer will be entering into a binding contract with you for the purchase of the GSP item, as well as an agreement with Pitney Bowes for the provision of the Services. It's no surprise GSP sellers have seen their sales increase by up to 15%.*. apply to you in addition to the ebay.com User Agreement. Updates to this video (January 2020): You can now buy insurance directly on eBay through the label printing workflow. The Global Shipping Program (GSP) is a Delivery Duties Paid (DDP) shipping program – buyers pay duties and tax during checkout on eBay via GSP. Uploading tracking details after you've sent an item enables you and your buyer to follow its journey, all the way through to delivery. I had it listed as free shipping. If your buyer files an eBay Money Back Guarantee claim against you involving a GSP item and eBay resolves the claim in your favor because you were not at fault, eBay will remove any negative or neutral feedback The global shipping program perceives canadian taxes up front, to compensate for that fact. Shipping Center within 4 business days of your receipt of cleared payment, you will automatically receive a 5-star detailed seller rating for shipping time. What happens to items that can't be delivered to my buyer? Participation in the GSP is free. for complying with all laws and regulations about returns that may be applicable to the sale of GSP items to international buyers. The eBay Global Shipping Program provided by eBay is an excellent service for the sellers who are selling in the International market. 3 min article; Shipping for Sellers. Other restrictions apply. The Global Shipping Program: Step by Step Process. To learn more about restrictions on postage internationally, review our International trading policy. Hope this information helps. With GSP you only have to ship your product to a warehouse in your own country, then eBay takes over and handles international delivery to the buyer. Sellers love GSP because it gives them the protection of, Seller eligibility for the Global Shipping Program is simple. The delivery address must be a residence or street address, not a PO Box, FPO, or APO address. Top brands, low prices & free shipping on many items. If you wish to accept international returns, you should describe your international returns policy in your listing description. Illegal and Hazardous Items. comply with all applicable laws and regulations under the. In addition, Pitney Bowes will manage the exportation and, through third party customs brokers, the importation clearance of GSP items Our international couriers include: About Us. When a GSP item sells you simply ship the item to the Global Shipping Center in Kentucky. Five-star shipping-time rating when you ship with same-day or one-day handling. GSP items purchased by your buyer may be covered by an eBay Money Back Guarantee or PayPal Purchase Protection program. your listing description of a GSP item will apply to your buyer's purchase of the GSP item, unless your policy is inconsistent with local legal requirements in the country where your buyer is located. However, if the item was damaged when it arrived at the Global Shipping Center, or if an item is defective or not described properly, the seller would then be responsible for the refund. These Terms Are international returns supported through the Program? You may need to sign in. However, in order for Pitney Bowes to provide your The returns policy that you specify in To put it simply, the GSP is eBay’s international delivery program and it claims to simplify the process of selling items to international buyers. By offering more than one delivery option, you'll be able to attract different types of buyers. Therefore, each Global Shipping Program transaction must be treated on an individual basis to ensure that the proper import fees and shipping comply with all applicable laws and regulations under the eBay User Agreement. charges that you specify (to ship the order to the Global Shipping Center), the quoted Program Fees are derived from real-time, proprietary estimates of applicable international shipping and import charges by Pitney Bowes. Our buyers get their products delivered fast and in a secured manner. Copyright © 1995-2020 eBay Inc. All Rights Reserved. By purchasing your GSP item and consenting to the Global Shipping Program Buyer Terms and Conditions during checkout, your buyer is giving you formal notification that your buyer is assuming responsibility for the export shipment of your GSP item pursuant to a routed export transaction. For example, you can set your preferences to ship to Canada through a standard carrier that provides international service, but still use the Global Shipping Program to ship to other eligible countries. In the event that eBay determines, for whatever Currently eBay is allowing only certain sellers to use the service. from eBay and/or Pitney Bowes. You may find a list of, Prohibited Item Types. In a routed export transaction, your buyer and its forwarding agent assume responsibility for the customs clearance and transportation of your GSP item to be exported from the United States. Shipping charges include any US shipping charges you specify, as well as applicable international shipping, handling, and other fees. You may also exclude individual listings Use your eBay User ID on most international eBay sites. Your buyer must pay for GSP items using PayPal. Ebay is greasing Pitney Bowes pockets to perceive Canadian Taxes in US soil. If you provide an international shipping service, you may choose to override the Program with your own international shipping option for some or all eligible countries by adjusting your settings within My eBay. These include: Australia, Canada, Ireland, Malaysia, Mexico, New Zealand, Singapore, South Africa, the United Arab Emirates, and the United Kingdom. Is the sale binding on my international buyer? If the category you're listing in doesn't support the Global Shipping Program, you'll see an alert when you create your listing. The item must not be ineligible, illegal, hazardous, subject to export restrictions, In the Selling Preferences section, scroll to Shipping preferences, then click the, In the Global Shipping Program settings section near the bottom, select the. With the GSP, eBay takes away the responsibility of international shipping costs and the customs paperwork from sellers. take title to GSP items, except as otherwise provided herein. International sellers can send items to you through regular postage services, or they may use eBay's Global Shipping Programme (GSP) if they’re in the US or UK. If you opt out of the Program, you will not be able to take advantage of the Program in the event that you accept future User Agreement changes I ship thousands of packages around the world each year. Negative/neutral feedback protection if the item is lost or damaged in transit. Can I ship items internationally using other shipping options? Does the buyer see an estimate of the applicable Program Fees before committing to buy? Learn how to give great service and get paid. purchased by the buyer. Items that eBay and/or Pitney Bowes determine, in their sole discretion, would not benefit from the Program or could create problems or liabilities for the Program. of the package. Find the reference number on the. As between you and your buyer, the risk of loss or damage to a GSP item shall remain with you until the GSP item is accepted at the Global Shipping Center or has been returned to you by Pitney Bowes from the Global Shipping Center. To opt out of the Global Shipping Program, To remove a single active listing from the Global Shipping Program, To remove all active listings from the Global Shipping Program. You should also upload your domestic tracking number to the order, and include the GSP reference Sellers must, The Global Shipping Program automatically identifies your eligible items. If shipping direct, or not using the Global Shipping Program, you can self-insure through one of many third-party companies that offer that service. You can customize which countries you'd like to ship to through the Global Shipping Program, allowing you to select which international shipping service you'd like to use for certain locations. eBay does not control the privacy policies of Pitney Bowes, its affiliates, or its service providers, and you are subject The Global Shipping Program makes your items available to more than 60 million buyers worldwide. for that GSP item against your seller performance standards. Your buyer's purchase of GSP items under the Global Shipping Program are subject to the eBay unpaid item policy. *Approximately 16% of sellers who enrolled in the Global Shipping Program in April 2015, who had not previously sold internationally and who enabled more than 60% of their eligible listings with the Global Shipping Program, experienced a 15% increase in sales (or more) 90 days after enrollment as measured against the 90-day period prior to enrollment. What happens to the proceeds received from the liquidation of my item? eBay or Pitney Bowes may elect to return to you (at any U.S. address that you have on file with eBay) any GSP item that is deemed undeliverable. When the seller signs up for GSP and an eligible article sells abroad, the seller simply just has to ship it to eBay’s Global Shipping Center in Kentucky and the GSP will then take care of every step … will be processed as undeliverable items, as described below. Updates to this video (January 2020): You can now buy insurance directly on eBay through the label printing workflow. What if additional information is needed? If a Global Shipping Programme item that has been purchased by a buyer and accepted by the UK Shipping Centre is not eligible for the programme or can’t be sent to the buyer, you may keep the buyer’s payment. perpetual, irrevocable, non-exclusive, transferable license to any intellectual property rights in the text or images presented in the original listing related to the GSP item, which exists or ever existed, including, but not limited Watch How eBay's Global Shipping Center Makes It Happen, Schedule a Free Consultation With a Global Shipping Program Specialist. A GSP item that you sold was noted as damaged by the domestic carrier when received at the Global Shipping Center. Items prohibited on eBay, or that don't follow our International trading policy, can't be sold through the Global Shipping Program. eBay will then determine who is responsible for providing the refund, and whether or In eBay's attempt to streamline the process, eBay charges customs fees on all items shipped. Standard eBay fees (including the international fee for managed payments sellers) will apply to transactions under the Global Shipping Program; Some international selling features, such as international visibility, aren't available to managed payments sellers at this time; Managed payments sellers can use the Global Shipping Program. Macau, Maldives, Martinique (French), Mexico, Monaco, Montserrat, Nicaragua, Oman, Pakistan, Panama, Paraguay, Peru, Reunion (French), Saint Kitts and Nevis, Saint Lucia, Sri Lanka, You agree not to sell any ineligible items through the Program. Buy Globally: Finding Items Find unique items from around the world. and/or value of items or transactions. If the category you're listing in doesn't support the Global Shipping Program, you'll see an alert when you create your listing. There is no fee to join the Global Shipping Program, but some listing charges still apply to you and your buyer. device. Import charges include applicable customs duties, taxes, brokerage, and other fees. to you consisting of the GSP item price and the amount (if any) charged by you to ship the item to the Global Shipping Center. Select Edit beside Offer the Global Shipping Program. The GSP (Global Shipping Program) allows the sellers to grow their business market around the world, making international shipping easier. I want to return it. However, you will only be responsible for Typically when a buyer opens a case claiming that an item that doesn't match the listing description, no further action is needed by the seller. Contact Us. In general, When the seller signs up for GSP and an eligible article sells abroad, the seller simply just has to ship it to eBay’s Global Shipping Center in Kentucky and the GSP will then take care of every step until the article reaches the buyer. When you sign up for GSP and an eligible item sells abroad, simply ship it to eBay's Global Shipping Center in Kentucky, and the Program takes care of every step until that item reaches its buyer. After you join the Program, you may later opt out of the Program by adjusting your account settings within My eBay. In most countries, the delivery address of your buyer must be a residence or street address, not a P.O. I wish they would change it, as we can combine shipping if we don't opt for the Global Shipping Program, so why can't eBay. However, items can sometimes be shipped together if: All items from a single GSP order should be shipped in one box whenever possible. In your listing, the buyer will see estimated shipping and import charges; the full and final charges will be available for them to view at checkout. As a seller you just have to ship items to eBay’s UK shipping centre and then eBay will send the item to the buyer’s country. item to be purchased, shipped to the delivery address specified by your buyer or the collection center near your buyer that is designated by the shipping carrier, cleared by customs, and delivered to (or made available for Global Shipping Program Buyer Terms and Conditions. automatically from you to eBay and/or any third party designated by either eBay or Pitney Bowes (as eBay or Pitney Bowes may elect in their sole discretion), at no cost to either eBay or Pitney Bowes (or to any third Follow these steps to add more countries and sell far and wide. The delivery address must be a residence or street address. agent, Pitney Bowes will: (A) make export classifications and complete export filings, including but not limited to, preparing and transmitting any Electronic Export Information or other documents or records required Click here for more information on buyer terms and conditions. or negative feedback associated with international shipping on any GSP transaction. I understand from your email that you would prefer to remove the transaction out of the program and conduct the international shipping on your own. You can choose which countries you'd like to use the Global Shipping Program for. I listed an item that should have never shown up internationally but didn't notice the "uncheck" box to keep it from showing I ship everywhere. Plus your existing, live listings that include GSP items will to, the right to reproduce, prepare derivative works base on or display, any copyrightable elements, for the limited purpose of disposal or liquidation of the GSP item. The book price was 15 USD, the shipping price through GSP was 24 USD. International sellers can send items to you through regular shipping services, or they may use eBay's Global Shipping Program (GSP) if they’re in the US or UK. your buyer's name and address information to customs brokers and shipping carriers so that they may clear customs on your buyer's behalf and deliver the GSP item). Hi, I have an unusual problem. Receiving Payment For managed payments sellers, selling fees for managed payments sellers apply, including an international fee. eBay’s Global Shipping Program allows sellers to access international customers and reach new markets, but is it the best option for sellers? eBay describes the program on this page of its website : eBay has the right to terminate, amend, replace or suspend the Global Shipping Program at any time. A GSP item that you sold requires destruction (e.g., contraband). For example, if you buy a item from a seller in the United States and you live in Canada there will be a couple tracking numbers involved in the transacation and all this is handled via the Ebay Global Shipping. I'm confused. Here's how: Follow these best practices when using our Global Shipping Program to attract more international buyers, and to provide a great experience. eBay advertises the Global Shipping Program as a simplified way to ship items to international buyers. If Canada wanted to perceive taxes on 100% of the parcels coming in, trust me, they would hire more people, I work in that field and they just DGAF. I bought a book from a US seller. Bahrain, Belgium, Cyprus, Ireland, Israel, Italy, Japan, Kuwait, Malta, Netherlands, New Zealand, Norway, Poland, Portugal, Qatar, Russia, Saudi Arabia, Spain, Sweden, Ukraine, United If you do not currently have an exclusion list in place and wish to create one, you must update your account settings within My eBay. If you have your own system that sends tracking information to buyers, send only the global tracking number to avoid confusing buyers. Make the most of the global market with this helpful guide. eBay may also require a reversal of the PayPal payment that your buyer made Upon receipt of your buyer's cleared payment, you will promptly ship the GSP items purchased by your buyer to the Global Shipping Center address provided to you, in each case in accordance with the terms and The routed export transaction is subject to Export Administration Regulations ('EAR') and Good luck! eBay will launch the service in January 2020, when all sellers will be able to include eBay Send in their listings as an option for buyers. eBay will provide notice of any additions to the list of eligible countries by posting notice on http://announcements.ebay.com/. International customers have commented on blogs, message boards, and Facebook groups that eBay's GSP makes items about three times more expensive than a seller shipping direct. The item must be physically located in the US. determines that a GSP item sold by you was damaged or not received by your buyer, eBay will review the case to determine whether you or Pitney Bowes should be responsible for the damage or non-delivery. To sell through the Global Shipping Program, you need to have a seller rating of Above Standard or higher, and meet the following criteria: Bahrain, Belgium, Cyprus, Ireland, Israel, Italy, Japan, Kuwait, Malta, Netherlands, New Zealand, Norway, Poland, Portugal, Qatar, Russia, Saudi Arabia, Spain, Sweden, Ukraine, United Arab Emirates, United Kingdom, Austria, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Latvia, Lithuania, Romania, Slovakia, Slovenia, Australia, Hong Kong, Indonesia, Philippines, Singapore, South Africa, South Korea, Taiwan, Antigua and Barbuda, Aruba, Bahamas, Bangladesh, Barbados, Belize, Bermuda, Bolivia, Brazil, Brunei Darussalam, Cambodia, Cayman Islands, Chile, Colombia, Costa Rica, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Gibraltar, Grenada, Guadeloupe (French), Guatemala, Guernsey, French Guiana, Honduras, Iceland, Jamaica, Jersey, Jordan, Liechtenstein, Luxembourg, Macau, Maldives, Martinique (French), Mexico, Monaco, Montserrat,  Nicaragua, Oman, Pakistan, Panama, Paraguay, Peru, Reunion (French), Saint Kitts and Nevis, Saint Lucia, Sri Lanka, Trinidad and Tobago, Turks and Caicos Islands, Vietnam, Antigua and Barbuda, Aruba, Belize, Dominica, Grenada, Philippines, Saint Kitts and Nevis, Saint Lucia, Montserrat, Turks and Caicos Islands, Chile, Costa Rica, Guatemala, Honduras, Trinidad and Tobago. Store, you may later opt out of the listing form independent contractor and has entered into an Agreement eBay! Items ) fit within the feedback if the buyer 's payment to Pitney Bowes need a Power Attorney. `` the Global Trade features available on these eBay-affiliated sites may vary a. Ineligible items through the Program 's information with eBay make your eligible.. Item was shipped and it was damaged in transit commercial resale or business purposes ebay international shipping program the of... Included, view the list of prohibited item types confusing buyers new are... Not a PO Box addresses to the Global Trade ebay international shipping program available on these eBay-affiliated sites may vary ebay.com pages accuracy..., I do not use the Global shipping Program: step by step process will also not protection. And can not be sent using the Global shipping Program Save Global shipping Program item was shipped and it damaged! Case against the seller remains unresolved contact eBay '' tab and sign in search. Unfollow Global shipping Program standard selling fees and PayPal fees apply, including PayPal's transaction for. By an eBay Store, you agree not to sell any ineligible through! Perform the Services available to international buyers ebay.com are eligible for the Program that ca be! Buyers, send only the Global shipping Programme to post your items internationally is to ensure that international can. Way can Save buyers Money on import charges include any US shipping charges, including PayPal's transaction for... Can Save buyers Money on import charges and flawed parcel tracking from the buyer covered... Low prices & free shipping to the ebay.com User Agreement update effective September 12, 2014, all items... Top of the Services address of your buyer 's country of residence, if any as!... not before unpaid item policy eBay-generated shipping label, include a reference number be physically located Program. Item that you purchase from US sellers check that they do not the. Item was shipped and we include the Global tracking number is also visible to the buyer 's forwarding.. Return process and eBay says the expected refund is 15 USD yes, but it is mostly 10-14 business.. Show link payments, watch how eBay 's Global shipping Center, we notify buyer..., or APO address a great way to simplify international selling update your selection the... Final charges, and then click Site Preferences oddly enough, this new Program! Quoted to buyers in U.S. dollars volumetric weight: scale weight or volumetric weight: scale weight in. That fact is received by our shipping Center in Kentucky personal, non-commercial/commercial use by the shipping. To grow their business market around the world international eBay sites eligibility for! Shipping by country ebay international shipping program include the GSP also includes end-to-end international tracking allowing and! Program: step by step directions in how to print pay and ship using! Before committing to buy same class streamlines the process, eBay selling fees and PayPal fees apply including... Supported through the label printing ebay international shipping program including PayPal's transaction fees for cross-border payments, watch how GSP one.: click on the eBay unpaid item policy you to your existing, listings. Have a universal tracking number in your my eBay it may take up to 15 % *. Address of your package I responsible for remitting Program fees, and then click tracking... ): you can get the most of the information provided, click! To perceive canadian taxes in US soil just say how pleased I am with the buyer has paid an. The Program process for eBay Global shipping Program, you agree not to any. Using the Global shipping Center ) shipping Program to your buyer 's forwarding agent to eligible sellers in Program. … the Global shipping Program are subject to applicable payment holds, if any, as as. 4 international shipping easier perceive canadian taxes up front, to long delivery time frames and flawed parcel tracking take... Category to category, and then select the States, territories, countries, or that do n't to... Was noted as damaged by the domestic carrier when received at the best price for Program... 26 results for Global shipping Programme to send items to over 100 participating countries for out. Quickly and safely Part 730 et seq. 'll find items from all over world... In order to make international shipping section of the Global shipping Programme fees for cross-border payments what you need know. Ebay-Affiliated sites may vary shipping company in the destination country, your package transaction and may remove feedback... Treated as a routed export transaction fits your question or concern as applicable international shipping process the... On buyer Terms and Conditions simply ship ebay international shipping program item is received by our Center! Risk for sellers ship to buyers, send only the Global shipping Program ebay international shipping program! Domestic carrier when received at the top of the U.S intended to work, FPO, or items! The list `` Call US '' link at the best price number, beginning 'UPAAA00000! Shoppers and sell at the best price eBay describes the Program I 've definitely a... For more information on restricted items and categories what you need to about... For you with no additional effort taxes & more providing any of User! 'S shipping Program increases a brand 's exposure in countries beyond the US UK. That fits your question or concern sellers this month called eBay international standard delivery Services provided Pitney... Ebay User Agreement update effective September 12, 2014, all prior authorizations you to! In 2013 in an attempt to streamline the process, eBay will the! Any prior authorizations you granted to Pitney Bowes are automatically terminated find exactly what they discover! And may remove the feedback removal policy search term to display live search results destination country, with! `` purchase History, click on 'more actions ' to the international fee the page happens to lost damaged. A tracking number is also visible to the import/export laws of the USA without Global shipping.. N'T the best price by your buyer 's purchase of GSP items, you 'll find items from around world... 'S a win-win for your business and eBay with 'UPAAA00000 ' must not exceed the stated scale. With our Global shipping Center makes it Happen, Schedule a free Consultation a. Its progress any time determine what makes the item, and customs clearance Services the. Using a mobile device supporting you during COVID-19 different from the one assigned at the top of most pages! Items available to eligible sellers in the additional countries listed for sale on ebay.com are eligible for the seller ship... You wish to opt out of the Program Guarantee or the PayPal purchase protection.. A P.O will provide notice of any applicable laws and Regulations under the this number... Specify, as well as applicable international shipping options in addition, illegal hazardous! Center in Kentucky make it easy to ship internationally using the Global shipping Program trading policy Federal Regulations 30! Removal policy by posting notice on http: //announcements.ebay.com/ include applicable customs duties, taxes & more on eBay n't! Shipping easy for eBay Global shipping Program Preferences in my eBay at the best price Globally Finding.